No important decision should be made without first doing your homework, that includes the decision of deciding on an HVAC contractor. You’ll want to seek out a contractor that will listen to you and ensure they are meeting all your home comfort needs.
HVAC installation isn’t a good candidate to be a DIY project. It’s important to secure a contractor that is highly skilled in a number of areas. They will work out your home’s load calculation, pull permits to ensure local codes are met, check piping and a whole slew of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get subpar performance from your system.
The team at Air Houston Mechanical LLC have put together some questions to ask to help you on your quest of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to give you a list of recent customers that can verify the quality of their work. From there you can call and find out about their recent HVAC projects, if they are satisfied with the results and if they would hire the company again in the future.
You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to look through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the know-how of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will enthusiastically provide you with referrals.
An additional option is asking for the help of your friends on social media. These recommendations are received from people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site.
Are they NATE-certified?
If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were created by a committee of the top industry experts.
Are they properly licensed and insured?
Almost all states require licensure for HVAC contractors. This provides protection for consumers from companies that use unqualified workers. A simple online search will show you whether your state requires a license or not. If you live in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.
When to ask these questions?
The ideal time to secure a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s running properly and get your annual maintenance scheduled to keep it running properly.
A relationship built on trust and experience is important to us at Air Houston Mechanical LLC in Huffman. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 832-777-1521 or set up an appointment with us using our online scheduler.